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Let’s be honest, anyone can pour a coffee! I don’t know about you, but I’ve had varied experiences in hospitality. These are the three versions I tend to bracket them in:The flapper. This staff member at the cafe is clearly a hard worker and keen to do their job well, but wow they seem to be going 100 mph and getting no-where fast. The till won’t work for him, the tap is still running, they knocked the coffee and it’s in the saucer, now the spoon is on the floor! I feel sorry for him so say I do …